Introduction Welcome to Sneakersclub.us. This document outlines the terms and conditions that govern your use of our website and services. By accessing or using our website, and by making a purchase, you agree to be bound by these terms. These terms form a legally binding agreement between you and our company. The use of masculine pronouns is for convenience only and applies to all users.
1. The Purchase
Product Representation: We strive to display our products as accurately as possible. However, colours and details may vary slightly depending on your screen settings. Images are for illustrative purposes.
Payment: Payments can be made via credit card, bank transfer, or BIT. The transaction is complete only after approval from your payment provider.
Order Acceptance: We reserve the right to refuse or cancel any order at our discretion, including if the product is unavailable, if there are inaccuracies in pricing, or for any other reason.
2. Return, Exchange, and Refund Policy
14-Day Policy: We offer a 14-day return policy. You have 14 days after receiving your item to request a return or exchange.
Eligibility: To be eligible for a return, the item must be in its original, unused, and unworn condition, with all tags and original packaging. A proof of purchase is required.
How to Start a Return: To begin a return, you must first contact us at info@sneakersclub.us Items sent back without a formal return request will not be accepted.
Return Shipping: The customer is responsible for all costs associated with returning the product.
Exchanges: The quickest way to get the item you want is to return your item and, once the return is approved, make a separate purchase for the new item.
Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 10 business days.
Non-Returnable Items: Certain items are non-returnable, including custom products, special orders, and sale items. Items that show any signs of use are not eligible for a return or exchange.
Order Cancellation: An order may be canceled up to 24 hours after being placed, provided the shipment has not been dispatched. A 5% processing fee may apply.
3. Shipping & Delivery Policy
Shipping Time: The estimated delivery time is 6-12 business days from the date of purchase.
Processing Time: All orders are processed and dispatched within 1-3 business days.
Shipping Cost: Shipping is included in the product price, and we offer free shipping on all orders.
Delivery Address: We ship to the address provided at the time of purchase. We do not allow for in-person pickups.
Delays: We are not responsible for delays caused by unforeseen events or circumstances beyond our control.
4. Warranty and Limitation of Liability
Limitation of Liability: The company will not be liable for any indirect, incidental, or consequential damages arising from the use of our products. You assume all risk and liability for any use or misuse of the products.
Product Authenticity: Please note that the products sold on this site are unauthorized reproductions and are not officially licensed by the brands.
5. Privacy Policy
Data Collection: We collect your personal information to fulfil orders, process payments, and provide customer service.
Marketing: By submitting your information, you consent to receive marketing emails from us. You may opt out at any time by sending a request to info@sneakersclub.us
Security: We take reasonable measures to protect your data, but we cannot guarantee absolute security. We are not responsible for data loss or unauthorized use caused by events beyond our control.
6. Intellectual Property All intellectual property rights related to this website, including designs, content, and logos, are the exclusive property of Sneakersclub.us.
7. Customer Service For all inquiries, please contact us at:
Email: info@sneakersclub.us
